How to Overcome Healthcare Spam Threats | Healthcare Tech Outlook

Healthcare Tech Outlook
3 min readDec 14, 2020

Healthcare providers work continuously to enhance the standard of care and to bring out better patients outcomes. But healthcare is one among the most important industries to be hit hard by data breach and cyber attacks. There are tons of hackers who hack into people’s sensitive information to illegally snatch their property.

Fraud within the healthcare sector will continuously evolve, but technology can prevent it. Here are a number of the common health care spam and technologies to stop them.

• Malware
Hackers normally include malicious codes in email, within the sort of PDF or Word Documents, or as links redirecting to malicious sites. Those links are designed to run during a user’s browser without their awareness. When a user clicks on the embedded link, the malware completely takes over and spreads throughout the whole networks in just seconds.

• Phishing
Phishing emails are the foremost widely used mode of cyber-attack for healthcare hackers. Phishing spammers send unrequested emails to users falsely claiming to be a well established business. Sometimes these emails are going to be sent in bulk and it’ll contain a link that takes the users to malicious sites where they need to update their sensitive data like credit card details, and bank account information.

Technology to stop Healthcare Frauds
Artificial Intelligence and machine learning systems can sort large amounts of user data during a fraction of the time and thus preventing normal human errors. Here’s how hospitals can fight against phishing attacks using AI and Machine Learning.

  • Protect Healthcare Data from Phishing

The healthy way to protect healthcare data from phishing is to stop employees from having the ability to go to the unsafe website because there are numerous entrances through which employees can receive instructions to go to a dangerous website. To combat phishing, healthcare organizations should train employees on the way to identify and avoid phishing emails. Organizations also got to adopt security best practices and deploy appropriate technology to reduce the probabilities that a phishing attack will succeed.

Many companies and websites are already using multifactor authentication as a security measure, and it can benefit for health organizations. Once a user provides their username and password, they need to enter a further code sent to a different device sort of a mobile before they will log in. This process can boost the safety of the EHR system and stop unauthorized access.

Discussing with the IT department or EHR vendors about security steps a corporation can take can bring changes. Organizations can even ask them for advice to coach employees. Creating awareness among employees about security is significant as there could also be some pushback from individual staff members who might not be willing to require any extra effort for ensuring safety. This extra effort on security can provide savings in time and money within the end of the day . a number of these security strategies are often expensive, but data breach is far more costly to affect . Weighing a company’s options accordingly and setting aside a budget that most closely fits the requirements is crucial.

• Detecting anomalies in healthcare data
Artificial Intelligence is programmed to acknowledge suspicious behaviors and oddity — things that don’t look right. Machine learning acquires non-human programmed perception by analyzing data and exploring patterns trying to seek out specific criteria that would indicate the presence of healthcare fraud. AI system can tell the difference between genuine ways of entering data and an authentic fraud behavior. So AI and ML is slowly becoming a highly valuable tool for various industries.

AI are going to be a valuable tool for detecting and preventing healthcare phishing spam, but we should always not completely believe them. It can never replace the human analysts who understand the difference between the overall human errors and can prevent the system from flagging them as spam which may just be a typo entered by a doctor or staffs.

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